What is the plan?
Worst case scenario is no plan...
Don't be smug; it can happen to you.
Backup, redundancy, data recovery
Alternate email address for each staff member...what if fivetowns.net goes down?
If an insurance claim is needed...what is needed for documentation? What do insurance companies require? Who are critical personnel and who backs them up?
Identity theft, protection of privacy, changing passwords regularly.
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